I bought the extended warranty for my computer. When it needed to be fixed for just a fan. The terrible geek squad killed it. Since April 2006 my computer is still at Best Buy. But I still don't have my computer and it's wiped clean. WARNING -------anyone else out there --suffering from Geek Squad breakage? |
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- Correy
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posted: Jun. 30, 2008 @ 12:52a 
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- shopliftinginva
- Addicted Member
Correy said: No. I have learned to fix what breaks and never let anyone else fix anything on my computer. |
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- Correy
- Member
Correct. But I couldn't get a new fan off Gateway and i had the extended warranty so i did it. |
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- pspgamer29
- Member
i dont take it there anymore after they wanted to charge me $200 to back up my hard drive on DVDs...by the way my blank dvds! |
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- Correy
- Member
update. Best Buy gave me my money back and called it the lemon law. they sent a 1250$ gift certificate. let me .......look NO! |
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- dj2sharp
- New Member
No, but by having a consultation with one of them I knew it would be a bad idea to use their service. |
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- yaijic
- Senior Member
Their service is slow and not fun. However the lemon thing is nice. Back in the day I had 2 different laptops replaced due to said lemon dealio. It was great (if your units break) because you paid $1,250 for a machine 2 years ago and now $1,250 buys yo sooooo much more. Let me state again that their service is TERRIBLE AND slow. But if its a back up machine and such you will be ok. |
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- pyee01
- Ancient Member
never trust your computer with best buys geek squad. i call it the crap squad. use Staples easytech service. ive used easytech many times and i love it. the service is very quick and hassle-free. sometimes Staples has coupons in the ad for a free pc tuneup but if youre not lucky their service starts at 30 bucks. |
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- freequeen
- Member
I agree. Staples people much more pro. I used them 3 times, no problem at all. |
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- ditchqueen
- Senior Member
I have had nothing but problems with best buy extended warrenties. Once with a 1 month old tv. i think I posted a thread about it awhile ago. I ended up waiting over 3 months and they still hadn't fixed it. I had to call coporate and threaten them with the attorney general. I purchased a laptop for my mom there and she has returned it no less then 6 times in one year and its' still not fixed. It was actually broken out of the box. I no longer buy big ticket items there, it's just not worth the hassle. I'm glad your situation worked out. |
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