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Dazzle White / Dentech Scam -watch out in: Consumer Alerts

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rated:

EDIT:
If you got scammed.

Phone your bank card and explain it to them and for a fee of $10 or
less (usually free if you are nice)they will remove the charge

They then chargeback to the scammer.

Ask that your bank not allow the charging to continue.
They block the incoming charges.

You'll soon stop receiving the charges.

If you have just signed up call your bank now and stop it there.

Don't trust that the scammers will stop the billing.
--
Being Original Post
I happened upon a site while browsing the BBC4 for videos. So it's a worldwide scam.
You may find it via another route.

see the tight google search here
http://www.google.com/search?hl=en&client=opera&rls=en&hs=WWp&nu...

Or just type together the words exactly

dentech "dazzle white"

into Google and see them yourself


The intro page looks like these or similar. Just be aware.

http://www.momsteethstory.com/article.php?ntrk=httpwwwchannel4co...

or this

http://www.alicedonahue.com/News/tabid/59/ctl/ArticleView/mid/82...

The coupon codes reduce shipping costs to under
$3 total* ($1.97 for the first, $0.97 for the second, as of 07/01/2009)

But you get suckered into a charge of $89 on your CC'd.

That might have screwed some people if they had used a bank card with a balance less than $89. Overdrafts.


That takes you here
http://www.dazzlewhitepro.com/index.php
and here
http://www.dentechwhitening.com/


It's a come on to get you into an expensive renewals that is not clear to me when I read it.


The deal works this way. You pay $1.97 and $0.97.

People have been burned badly when a charge over $80 showed up.
My card for $5.00 was declined. Hum, wonder why.


I had a $5.00 Mastercard from a promo and tried to use it but it was declined. when I checked it's balance
it was full. So $5.00 won't buy $3.00 worth of a deal online eh? It's too bad we can't limit the
charge when we try to use a CC'd online.

Just beware.
I'd buy it at the store if you want to try the 'special effect'

A few more useful references from reputable sites
http://answers.yahoo.com/question/index?qid=20090625161603AAze7J...
http://www.teethwhiteningreviews.com/artman/publish/teeth-whiten...

Isn't it odd that if this is such a great thing that Google only know about 16 sites that talk about
it's 'great effects'?

http://www.google.com/search?hl=en&client=opera&rls=en&hs=YC&num...

Message edited by: andre1000 on 2009-07-02 17:26:22 CDT

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.


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Thanks for the heads up!


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The ad for this just popped up in my Yahoo email account
as
"1 Trick to White teeth"

that takes you to http://momsteethstory.com/article.php?ntrk=ymt1-3

which is a "mom's story" on who to do it and it gives the url to get the "coupons" for the trials


rated:

Thank You for posting this warning!!!! I too opened my yahoo acct to see the same post above. Fortunately I thought to do some research before entering my CC info. Please keep posting to warn people and thank you again!!!


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Thank You for posting this warning!!!! I too opened my yahoo acct to see the same post above. Fortunately I thought to do some research before entering my CC info. Please keep posting to warn people and thank you again!!!


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This is precisely the reason I always use a virtual credit card number with my Bank of America visa. When you generate the number, you can establish the maximum amount that can be charged to it. After the charge goes through, the card won't work anymore. Plus, you can even go online and deactivate that virtual number anytime you wish. Discover card's virtual numbers are not like that at all. With theirs you can't specify a maximum amount and the merchant can use the number over and over again.


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These things have been around forever.... it's pretty simple learn to read the terms when the offer looks to good to be true. http://www.dentechwhitening.com/terms.html

I could post up tons of every other offers for weight loss products, get rich quick schemes, sleeping products and hair products that follow the same model. "Free trial" with a big re-bill coming shortly after.

Message edited by: powellm on 2009-07-04 14:03:34 CDT
rated:

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would
like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2686 or visit our site http://www.dazzlewhitepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.


rated:

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would
like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2686 or visit our site http://www.dazzlewhitepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.


rated:

LOL there's a google add for this very thing below ! I sighed up and then read fine print. This wont happen again, and it's shady ripoff tactics like this, that will end up destroying the free web with regulations.


rated:

i also saw this on the very top of the msn homepage for the last two days. first one that i was duped was a similar mom story from janice powell ...it was saying the same story about combining both free trials, one from smilebrite the other from dazzle white with codes to make total charges cheaper..it was not until i noticed by cc that a temp charge was made for $58 dollars above the two confirmed shipping charges at the same time... they didnt wait for the trial period to end before even putting the charge there.... scammers!

when googling, i found so many similar mom storied websites with identical similar products..

i had to go recheck the two products i ordered that the very last page where you enter the cc info has fine prints that tells you that by ordering, you automatically be charge $XX.XX after 14 days, 10 days, some even a few days notice.

many had said these phone numbers to contact to cancel is bogus because the message is long and you wait for a customer service person that never happens only leaving you straight into voicemail. of course no one calls you back...making cancellation difficult.. and for some, they do get customer service only the csr can't find your info in the database to cancel for you.. wtf!

amongst this subscription charges, you also enroll yourself in other products by other companies..

this is the fine prints i had on both products i ordered...

From Smile Brite:
Moneyback Guarantee
We are so confident that you will love SmileBrite that we are going to give you a ten day RISK FREE Guarantee. You will have ten days from the date you order to evaluate the product. If you are unhappy with the product, cancel at anytime. After ten days we will charge you at a discounted price with a 18% savings of $19.95 off the regular price, for the low price of $85.37. After that we will ship you a new shipment of SmileBrite each month at this discounted price as part of our auto delivery program. Additionally, you will be charged $6.82/month for a Health Tracker subscription. There are no obligations, you can cancel anytime via our customer service online or by calling a customer support agent, see contact link below. By submitting your credit card information you are agreeing to the terms of this offer, see link below.

From Dazzle White Pro:
Offer Details: When you order today you'll be signed up as a member of our exclusive preferred customer club. You will be billed $4.95 for the shipping of your 14-day day trial, then once you choose to continue whitening with the DazzleWhite Pro System the low member price of only $58.76 per month for every month. (Shipped as a fresh, 3 month supply every 90 days.) And remember, there’s never any obligation – you can cancel your membership at any time by calling 866-989-2686. You have also unlocked your fourteen-day and twenty-eight day trial to the celebrity-proven Insider Secrets Tips package and the Comprehensive Weight Loss eBook package for just $3.24 and $7.14 a month thereafter (shows as "Web Access" and "Membership"), should you choose not to cancel. Prior charges for bonuses are non-refundable but subscription can be cancelled and future charges stopped at any time. To cancel, call toll-free 866-989-2685 for Insider Secrets and 1-800-989-5907 for the eBook package. Orders outside of US pay an additional $9.95 for shipping.No obligation, CANCEL ANYTIME! All bonus offers come with a monthly newsletter.


rated:

i just completely cancelled the memberships dazzle white enrolled me in..
an ebook service, a weighloss service, and dazzle white ... i was told that what dazzle white shipped me is a 30day supply and not a 14day trial supply as many were easily lead to believe.
it took them monday to ship it out and i'm receiving it today friday. i now have about 7 more days to get this product back into the hands of their warehouse to fully process for credit otherwise, they tell me the $58.xx will be applied to my credit card but will be credited back once shipment is confirmed fully received. and i have to pay for shipping and they suggest i pay for tracking and insurance to be sure this gets to them...

screw you !!!! i'm going to refuse this crap... how on earth do you expect me to actually try this for 14 days when it takes you a whole week to get it to me??? its absurd

scammers!!!!

at least smilebrite told me to keep my 30 days trial kit even though the product is only pretty much a 6day usuage


rated:

And more shocking news:
- acai berry did not help me lose weight
- the pump I ordered did not increase the size of my private parts
- I signed up for this site with local singles and cheating wives and could not find any

Really!!! Is anybody surprised by this ???? Come on....

So, this "modest mom" purchased some blog space and put together this web site (with stock photos) just because she was excited about her white teeth and really wanted to share her story. And then she put a legal disclaimer "I don’t warrant or represent that the information is error-free or that this product will meet any individual’s expectation" and "Additionally, some companies have terms regarding continued shipments and billing after the trial time expires if you do not cancel. This is called a "negative option", or a "continuity plan". That's some sophisticated blogging for a modest mom hit by recession.

You can smell a rat a mile away.

Message edited by: aleck on 2009-07-10 15:48:32 CDT
rated:

Hi.
It's too late for me.
It's been 17 days since the order,
BUT
less than two weeks since I've received the product.
Is there anything I can do to get my money back ?


rated:

It's too late for me.
It has been 17 days since my request,
BUT
less than two weeks since I've received the product.
Is there any thing I can do to get my money back now ?


rated:

maorty said:Hi.
It's too late for me.
It's been 17 days since the order,
BUT
less than two weeks since I've received the product.
Is there anything I can do to get my money back ?

first thing to do is close your credit card/bank card and have another one sent to you so no further charges can occur, then contact whichever companies you inadvertantly enrolled in and cancel them. if you see temp charges against your acct, those can't be disputed until they actually post against your acct.

if you can provide which companies you purchased from, i can gladly help research on what numbers you need to contacdt


rated:

I have tried to go through your whole cancellation process.... and your company is pulling a scam. I am only at day 6 in my 14 day trial and you want to charge me $58 for the product unless I return it to you by 14 days. Your live support is a joke, they cannot and will not help with anything and your phone service is just as bad. You are a disreputable company trying to scam people out of their money.
I am glad that there is this forum so that people can be made aware of your dishonest practices.


rated:

call your credit card company and dispute the transaction, i had same experience andi could get my charge back from my CC.


rated:

Dazzlewhite a Scam ? Fraud ? Crooks ? Thieves ? Hucksters ,Well you get the idea
Yes all of the above and more ….
Aside from there deceptive web-site and fraudulent charges made to your credit cards
They like to play games on the phone and with emails not telling you everything you need to know so you can cancel.
This is what I did ordered on 7/9/09 realized it was a scam and canceled 7/10/09
According to the USPS Delivery Confirmation this was processed through Dazzlewhite’s Sort Facility 7/13/09 , 2:46 pm from Des Moines IA. Three days after it was canceled ,this doesn’t look good for them.
The only problem now is should I return the unopened package within the 14 days or should I wait till they commit yet another fraud so I can take the matter to the AG or DA’s office….decisions ,decisions.
Note for Dazzlewhite’s employees that scan these forums the name I used is Paul Mc Cune ill let you figure out what state I live in and who I work for and no that is not my name however should you call the proper state agency they will let me know.
Have a great day I know I will.


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