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Target $25 e-certificate for compensation on britax price mistake (in email) YMMV in: Toys, Kids & BabyBaby & MaternityCar Seat

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Hi --

Didn't see anyone post this, but for those who bought the Britax car seat and had their orders cancelled (or, perhaps, just those of us who bought 1 and not 100!), Target sent a me nice apology email with a code for $25 off the next target.com purchase.

I would have preferred the car seat, but it was a nice letter, and better than I've been offered by Amazon (or its affiliates) in the past for price mistakes
------
Dear XXXXX,

We are sorry for the pricing error you experienced with your order recently on Target.com. We know this was disappointing. We want to assure you that this was an unusual technical issue.

Target.com discovered the situation during our price verification, which is a routine part of our shipping procedures. As soon as we discovered the error, we corrected our system and notified guests of the error and cancelled orders, according to the pricing error policy listed on our website. Target.com strives to offer you the best value and accurate prices on all of our merchandise. Our teams will continue to monitor our pricing systems to ensure we deliver the experience you should expect from Target.

Although our online pricing policy was followed, we know you were disappointed when your order was cancelled. As an apology for your experience, we'd like to provide you a $25 e-GiftCard to use on Target.com. Please use the following unique e-GiftCard number when placing your next order: <digits in here>

By redeeming this e-GiftCard, you acknowledge full satisfaction and release of any claims against Target relating to this pricing error. As a valued guest, your business is very important to us. It’s our hope to be given the opportunity to serve you again as a Target.com guest.

Sincerely,
The Team at Target.com
www.target.com
Edit by Moderator: Thank you for participating in the forums. However, this topic has been covered in a recent post Here.

Message edited by: FatWallet moderator on 2008-11-26 21:38:37 CST

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.


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I've emailed them twice asking for the certificate. I get the same email minus the language referencing the certificate.

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yes, this has been posted in the original britax deal, but i agree that it deserves its own thread so people dont accidentally delete it as they may not be expecting it.

also to save anyones time, you can't buy a regular target gift card and pay for it with an e-giftcard. i tried and it doesnt work (as e-gift cards are not accepted in target stores)

Lastly, don't lose hope that you aren't getting one as I just got mine tonight even though I got the cancelation email with the apology nine days ago!

Message edited by: crazypalooza on 2008-11-26 19:40:23 CST
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I got mine earlier today. I almost didn't open it because I thought it was a repeat of the apology letter.

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crazypalooza said:yes, this has been posted in the original britax deal, but i agree that it deserves its own thread so people dont accidentally delete it as they may not be expecting it.

also to save anyones time, you can't buy a regular target gift card and pay for it with an e-giftcard. i tried and it doesnt work (as e-gift cards are not accepted in target stores)

Lastly, don't lose hope that you aren't getting one as I just got mine tonight even though I got the cancelation email with the apology nine days ago!

in deal discussion or expired - this isnt a hot deal.

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how about for the toro snowthrower? did anyone get a certificate for that?

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