I have recently just shipped 2 products from the east coast to west coast by ups ground and have noticed a slight ding in my dsrs. the buyers gave me positives but still my dsrs went down slightly and this was for free ups ground shipping. the buyer has so much power on eBay now. even with free shipping across country,it didn`t get there fast enough for them. it was these 2 as I check my dsr`s daily and after these 2 left me positves, dsrs went down slightly. so even only 2 can effect your dsrs.

Well, duh. UPS ground takes 5+ days cross-country.

If the products are light enough I will ship them via the postal service.

henny said:Did you bother to email the tracking number to your buyers? In my experience buyers grade you based on ship date vs. transit time as long as you pro-actively communicate tracking info.

Agreed. For the most part, buyers are reasonable and see that you don't control the speed of delivery on a given service used. I immediately e-mail a tracking number and a thank you and my DSR's are still high enough to keep me as a PS and I do at least 50% to the west coast from PA.

cnIsfg said:According to our eBay rep, DSRs left buy buyers are applied randomly over a 60 (not 30) day rolling period so the OPs assumption that those 2 buyers lower their DSRs has no real merit unless those were the only two items sold in the last 60 days. In general any seller watching their DSRs that closely is not going to succeed on eBay. In ANY business including selling on eBay there is ALWAYS going to be dissatisfied customers regardless of the seller's willingness to appease them
I have over 1000 positive, no negatives. these were the only 2 items I sold in the past 7 days. they were high ticket items that were much better to ship UPS ground then usps.I also noticed this last month. I shipped a high ticket item across country, received positive but dsr got dinged,then sold a few blu-rays priority mail on east coast and dsr went right back up.
people don`t won`t to wait even with free ups shipping. I do email tracking number out within 24 hours as someone suggested.

amannamedhorse said:cnIsfg said:According to our eBay rep, DSRs left buy buyers are applied randomly over a 60 (not 30) day rolling period so the OPs assumption that those 2 buyers lower their DSRs has no real merit unless those were the only two items sold in the last 60 days. In general any seller watching their DSRs that closely is not going to succeed on eBay. In ANY business including selling on eBay there is ALWAYS going to be dissatisfied customers regardless of the seller's willingness to appease them
I have over 1000 positive, no negatives. these were the only 2 items I sold in the past 7 days. they were high ticket items that were much better to ship UPS ground then usps.I also noticed this last month. I shipped a high ticket item across country, received positive but dsr got dinged,then sold a few blu-rays priority mail on east coast and dsr went right back up.
people don`t won`t to wait even with free ups shipping. I do email tracking number out within 24 hours as someone suggested.

Your neg\pos count has no relevance on DSRs and buyers don’t even have to leave any DSR rating to leave feedback. Some buyers also leave low DSRs even though they may leave glowing positive feedback. eBay even encourages this practice by reminding buyers each time upon leaving feedback they can be totally honest on each DSR without sellers knowing their ratings. Also as posted above you conclusions have no real merit since DSRs are not posted sequentially. The fact your DSRs when down coinciding with the cross country shipments and back up with faster East Coast shipments is mere coincidence. The DSRs that pulled you down recently may have been left as long as 60 days ago. You never really know when DSRs given are posted since eBay is posting them at random intervals with no tie to recent feedback or DSRs given by other members. The only way to know for sure what rating a buyer leaves is wait 60 days for previous DSRs to post without selling anything and then sell only one item and then wait up to another 60 days for the DSRs if any are actually provided by that buyer to post.

Try FedEx ground or home. I think home is 3 days.

You're right anxman. I thought I read somewhere one time that it was 3 days. I was wrong. I'm lucky enough to live in TX so most of the USA is 3 days.

DHL Ground is by far the best for coast to coast shipping. I more often than not have ground packages going from NJ on a Friday being delivered across country in Utah or California on Tuesday or Wednesday. 75% of other shipments arrive at least a day earlier than stated. The reason for this is two fold. The first is that even though DHL counts business days, they tend to move packages on weekends causing them to arrive earlier than expected. The second is that many "ground" shipments take a ride in an airplane across country as its cheaper for them to do so since they don't have such a huge volume to warrant a complete trucking fleet. The only downside is that about 5% of DHL shipments are handed off to the post office for last mile delivery in extremely rural parts of the country adding a delay of a 2-3 days. For those shipments, I simply use FedEx instead. Other than that, everything elses arrives faster than lightning.

edit:typo

How much do you currently pay for a 15 lbs zone 2 shipment?

roadman said:you will be hard pressed to beat USPS Priority Mail any package shipped on Friday will be delivered 80% of the time on Monday, the other 20% of the time on Tuesday

Cheapest Sig Confirmation service of all carriers ( or get $300+ ins and sig is included)

The sig comes at the $200 insurance level, and it is not viewable online so will not satisfy SPP requirements for sales $250+. SigConf is needed for that.

My dsrs have gone from standard to raised to standard to raised to standard over the last 2 weeks, everytime I ship something to the west coast in particular the good state of Washington(I cringe now when I see Washington) my dsrs go back to standard.so thier is something to my theory.